FAQs

How much is shipping?

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We offer free shipping for all Australian order over $120. For orders under $120 we charge a flat rate of $9.95 for standard shipping. Unfortunately we don't offer international shipping at this time.

When will I get my order?

Products are dispatched within 3 business days of placing an order. Shipping times vary depending on the destination. All orders are shipped from our location in regional Victoria and are generally expected to take between 3 and 10 business days to arrive. Due to the high level of demand for parcels during the COVID-19 Pandemic, Australia Post advises customers to expect some delays to normal shipping times. 

The size I want isn't available... Can I still order it?

We're a small business starting out and only keep limited stock on hand. Apologies if this means you don't get what you want straight away. Feel free to email us with what product and size you're after and we'll do everything we can to approve your request.

What is your returns policy?

We offer a 14 day return policy on all items. All postage costs are to be paid by the buyer. This returns policy doesn't apply to goods which have been worn, used, altered or damaged in any way. Claims must be made within 14 days from the time you receive the goods. Please email us and we'd be happy to get the process started. 

Why organic cotton?

During my baby clothes search for my "poppet" Ella, I became fascinated by the rising demand and popularity of organic materials and the countless benefits, including:

  • Free of cotton pesticides (there can be a range of harmful or risky substances found in synthetic materials these days)

  • Helps reduce skin irritations

  • Long lasting and durable

  • Better on the environment

  • Soft & gentle on baby's skin for added comfort

  • Free of nasty chemicals and pesticides

 

While we stock a few non-organic products, we're proud to say the majority of our stock is organic and sourced from quality stockists.

Where do you source your products?

We source the majority of our products from local Australian companies and are proud to support local businesses like us! A very small number of items are sourced from overseas. We find you just can't compare the quality of homegrown products, especially when it comes to organic.